Our Refund / Exchange Policy
- Item must be returned within 21days upon prior authorization to return. Email us with reason for returning the item. Then an authorization code will be issued to you.
- Refund will be in form of store credit that can be applied to future purchase.
- The original receipt, gift receipt or packing slip is required for all returns and exchanges.
- Zamaworld reserves the right to deny any return or exchange.
- Non-Returnable items:
a) Items that are damaged or abused
b) Items that are missing accessories
c) Etched or otherwise personalized items
- Returns by mail: Once authorization code has been issued, you can return the item with the code and receipts to:
Jonathan International Group
dba ZamaWorld, 2500 Wilcrest Dr.,
Suite 300 Houston, TX 77042
You are responsible for return postage.Ensure your return is traceable.