Our Refund / Exchange Policy

  1. Item must be returned within 21days upon prior authorization to return. Email us with reason for returning the item. Then an authorization code will be issued to you.
  2. Refund will be in form of store credit that can be applied to future purchase.
  3. The original receipt, gift receipt or packing slip is required for all returns and exchanges.
  4. Zamaworld reserves the right to deny any return or exchange.
  5. Non-Returnable items:
    a) Items that are damaged or abused
    b) Items that are missing accessories
    c) Etched or otherwise personalized items
  6. Returns by mail: Once authorization code has been issued, you can return the item with the code and receipts to:

Jonathan International Group

dba ZamaWorld, 2500 Wilcrest Dr.,
Suite 300 Houston, TX 77042

You are responsible for return postage.Ensure your return is traceable.