FREQUENTLY ASKED QUESTIONS

How do I check if a cashback is applied to my order?

Please refer the following in the terms and conditions of the offer to check if it is applicable on your order:
– Date of purchase
– Total order value
– Mode of payment
– Products that are part of the offer
– Maximum cashback per transaction/card

How do I know my order has been confirmed?

Once your order has been logged and payment authorization has been received, the We confirm receipt of the order and begins processing it.
You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. OD01202130213),a listing of the item(s) you have ordered and the expected delivery time.
You will also be notified when the seller ships the item(s) to you. Shipping details will be provided with the respective tracking number(s).

Why do I see different prices for the same product?

You could see different prices for the same product, as it could be listed by many Sellers.

Do Zamaworld ship internationally?

Yes, currently Zamaworld ship Internationally. You can Buy anything from anywhere.

I missed the delivery of my order today. What should I do?

The courier service delivering your order usually tries to deliver on the next business day in case you miss a delivery.

You can check your SMS for more details on when the courier service will try to deliver again.

Will the delivery be tried again if I'm not able to collect my order the first time?

Couriers make sure that the delivery is re-attempted the next working day if you can’t collect your order the first time.

If I request for a replacement, when will I get it?

Visit My Orders to check the status of your replacement.

In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the SMS & email we send you for your replacement request for more details.

How do I know my order has been confirmed?

An e-mail & SMS will be sent once you’ve successfully placed your order. We’ll also let you know as soon as the seller ships the item(s) to you along with the tracking number(s) for your shipment(s). You can track your orders from the ‘My Orders’ section on your Flipkart account.